Locksmith Association Locks Enquiry 2025 – Report Summary

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This report, prepared by Sound Counsel for the Master Locksmiths Association, examines the critical issue of safe egress and locksmiths’ legal responsibilities.

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Purpose:
The presentation aimed to provide locksmiths with clear guidance on lock installation requirements, highlight legal and safety obligations, and share best-practice compliance tips to protect both clients and locksmith businesses.

People Involved:

• Sound Counsel – a client-focused law firm specializing in commercial, contract, and workplace law.

• Master Locksmiths Association – industry body receiving the guidance to support its members.
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Findings:

• Legal Standards: Locks must allow exit from inside without keys, tools, or special knowledge, in line with the Housing Improvement Regulations 2017, the National Construction Code, and common law duty of care.

• Case Studies: Tragic incidents such as the Bankstown apartment fire (2012) and the Childers Palace Hostel fire (2000) highlight the life-or-death consequences of poor egress.

• Implications for Locksmiths: Non-compliant locks can create liability risks; locksmiths have a duty to warn clients and advise on compliant solutions.

• Best Practices: Install only locks allowing keyless egress, avoid disabling internal handles, and always document advice given to clients.
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Conclusion:
Locksmiths must prioritise life safety over property security, offering compliant alternatives, using disclaimers when clients insist on unsafe setups, and keeping thorough records of all advice and instructions.